250% quote creation efficiencies
Delivering extreme efficiencies
Our client, a regional P&C carrier, utilizes Duck Creek and ACORD to create insurance quotes and faced many challenges including:
01. End-to-end manual processes
02. ACORD to Duck Creek inefficiencies
03. Extremely high error rates
The outcome of these challenges consistently produced inaccuracies and inconsistencies that forced delays in quote delivery and significantly impacted the customer experience.
What we did
To streamline quote creation in Duck Creek, we used AI models to extract LOB-specific data from ACORD forms. Organized in Excel, this data was translated into client-specific templates for seamless migration into Duck Creek's UI. Our quote creation module efficiently entered details with customizable logic, while our bots ensured accurate migration for multiple LOBs.
250%
Efficiency improvements
>99%
Error reductions
30%
Costs savings
The results
The improved Duck Creek-powered RPA for quote creation efficiently organized ACORD data into LOB-specific templates, integrated a sophisticated module and bots for seamless migration to Duck Creek's UI, and easily customized for multiple LOBs. This approach effectively addressed quote creation challenges and showcased tailored integration with Duck Creek's UI.
